Privacy Policy

REVIEW DIVER, LLC - PRIVACY POLICY

Last Updated: March 4, 2025

1. INTRODUCTION

Review Diver, LLC ("Review Diver," "we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our review management services, website, and related applications (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

We may collect information that you provide directly to us when you:

Create an account or register for our ServiceComplete forms or profiles on our ServiceCommunicate with us via email, phone, or other methodsSubmit customer data for review management purposes

This information may include:

Business information (business name, address, phone number, website URL)Contact information (name, email address, phone number)Payment informationAccount credentialsCustomer data you provide for review management purposesAny other information you choose to provide

2.2 Information We Collect Automatically

When you access or use our Service, we may automatically collect certain information, including:

Usage information (pages visited, time spent, actions taken)Device information (IP address, browser type, operating system)Location informationCookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third parties, including:

Business partnersReview platforms and websitesSocial media platformsPayment processors

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our ServiceProcess transactions and send related informationManage your account and provide customer supportSend administrative information and service updatesSend marketing communicationsRespond to your comments, questions, and requestsMonitor and analyze trends, usage, and activitiesDetect, prevent, and address technical issuesComply with legal obligations

4. DISCLOSURE OF YOUR INFORMATION

We may share your information in the following circumstances:

With service providers who perform services on our behalfWith business partners with whom we jointly offer products or servicesTo comply with legal obligationsTo protect our rights and the rights of othersIn connection with a business transaction (e.g., merger, acquisition)With your consent or at your direction

5. DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. YOUR CHOICES

You have certain choices regarding the information we collect and how it is used:

Account Information: You may update or correct your account information at any time by logging into your account or contacting us. Marketing Communications: You may opt out of receiving promotional emails by following the instructions in those emails.Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies.

7. CHILDREN'S PRIVACY

Our Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible.

8. INTERNATIONAL DATA TRANSFERS

We may transfer, store, and process your information in countries other than your own. By using the Service, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than those of your country.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.